Strange happenings never stop, such a strange thing took place when 122GB music files of James Pinkstone disappeared from iTunes. He still has no clue where the files moved. Similarly, Apple confirmed that it also has no idea where these files exist or whether it may deliberately be deleted. James Pinkstone who blogged this, reached the conclusion that 122GB of his files from music collection were disappeared, while from iTunes music, it was a big loss to him. Most of iTunes users were found complaining about this issue on the Web. Finally, Apple complained it to iMore which does not look convincing as well. Whatsoever will be the outcome is still awaited.
According to a report, Apple declared that the company is not able to reproduce the strange bug that involved in having an impact on the small number of users.
This is how Apple explained the situation, “In an extremely small number of cases, users have reported that music files saved on their computer were removed without their permission”.
While as per newer blog update, Apple made it clear that its streaming service does not deal with file deletion and in this regard Pinkstone was personally contacted.
Apple described that “In an extremely small number of cases users have reported that music files saved on their computer were removed without their permission. We’re taking these reports seriously as we know how important music is to our customers and our teams are focused on identifying the cause. We have not been able to reproduce this issue, however, we’re releasing an update to iTunes early next week which includes additional safeguards. If a user experiences this issue they should contact AppleCare.”
As far as the deletion issue concerns, Apple is doubtful indeed, that it has something to do with the Apple’s cloud-based Music service. An update will soon be released for iTunes by next week which shouldn’t repeat the happening of such a strange bug.