The Best Telephone Apps And Options For Small Businesses

Adding new phones can be very expensive, especially for a small business where the budget is already stretched thin.

But instead of sticking to the antiquated way of doing business, you need to switch over to VoIP for your phone system needs. Don’t know what VoIP is? Don’t worry – we’re about to cover that. You’ll see why VoIP is better than what you’re currently doing and then we’ll give you a few service providers that we trust for your VoIP needs.

What Is VoIP?

VoIP, or Voice over Internet Protocol, is a way for you to have a phone system without having a traditional landline. All of the information (your voice, your phone number) is converted into a digital signal and then sent over your internet connection to a VoIP service provider who connects you to other systems (standard landlines, cellular devices, and other VoIP users).

In the past, having multiple phones for your business was very expensive as an off-site technician would have to come by to install new terminals and/or distribute phone connections, run new cabling for the new phones, install the new equipment, etc. But VoIP changed that as all you need is an active connection, an open ethernet port (or a WiFi card), and a compatible phone.

Where they would handle all the settings, now you’re in control. You control the phone lines, the greetings, the extensions, the voicemails, everything – and it’s relatively inexpensive.

So, now that we’ve briefly addressed VoIP, which service providers are the best for your small business? We’ve got three that are worth your time and money …

Google Voice

The first one we want to talk about is one that often gets overlooked. Google Voice, part of the G Suite platform, is a VoIP system that can work for any business of any size, and it’s extremely affordable. It’s scalable to your needs, so if you need more numbers, add them. The biggest downfall is the fact that it doesn’t use a traditional phone to handle your calls. Instead, you can use your desktop, your laptop, and/or your mobile device. For some, this is enough to make them keep looking.

Ring Central

The next VoIP solution we want to address is Ring Central. If you have to have an actual phone, this is a great option. You can still handle all of your calls using a desktop, laptop, and/or mobile device, but you also can use a dedicated phone too.

Ring Central has a lot of features, and they’re easily scalable to your needs. One of the best features is the ability to have two phones ring at the same time. So, if you’re away from the office, your desk phone would ring, but so would your mobile. And if you pick up from your mobile, it’ll look like you answered the desk phone. You can even use “spoofing” through Ring Central so it looks like you’re calling from the office, even when you’re using your personal cell phone.


And finally, we have Nextive. They are a feature-rich platform designed for the power user. They’ll give you everything that you saw above, plus you can get unlimited free domestic calling, voicemail-to-text, online faxing, and so much more.

They are a little pricier than the other options, but you’re pretty much limitless with the Nextive platform.

As you can see, all three are viable VoIP options, with varying pricing models. Depending on your needs, one of these will definitely make your phone system problems a thing of the past – while keeping your budget intact.

Final Thoughts

Switching to VoIP is one of the best decisions you can make for your business. While it may seem counterintuitive at first to run all of your phone calls through an internet protocol, you’re already doing it for your email and/or cloud provider needs – what’s one more thing?

VoIP services have been around for quite some time, but now they’re becoming much more affordable. And when your budget is already stretched thin, finding a way to reduce your overhead is always a positive.

So, are you ready to make the call?

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