If you’re one of the lucky people out there who already owns an iPhone 5, then one of the first thinga syou probably tried out was the improved 8 MP camera. Did you notice that some of your shots, especially those that were pointed at bright light sources, had a purple tinge on them? That, my friends, is purple flare.

iPhone 5 Purple Flare

If you thought that you were just imagining things or that you have a defective iPhone 5, it turns out that purple flare is “normal.” Gizmodo has gotten a hold of an e-mail from Apple to one of their readers that was complaining about the issue:

Dear Matt,

Our engineering team just gave me this information and we recommend that you angle the camera away from the bright light source when taking pictures. The purple flare in the image provided is considered normal behavior for iPhone 5’s camera. If you wish to reach me regarding this case number *********, please contact me at 1-877-***-**** ext. *******. I currently work Thursday-Monday: 7:00am – 3:30pm Mountain Time. If you reach my voicemail, please leave your name, phone number, case number and the best time to reach you. Email is ***********@apple.com.

Sincerely,
Debby
AppleCare Support

People are speculating that the purple flare is due to the iPhone 5 camera’s sapphire glass coating. And while the e-mail above is proof that Apple is acknowledging the existence of purple flare, they’re also saying it’s “normal behavior” for the device, something that happens when they’re using the iPhone 5’s camera “the wrong way.”

Now, you might think it’s a big issue to have a camera that instantly tinges your photos with purple but some of the more “artistic” iPhone 5 users out there may actually welcome it. Don’t you think everything looks prettier with a little purple?

 

[via Gizmodo]

3 COMMENTS
  1. You use “user error” in the headline, but they didn’t use those words in the email. This is dishonest “reporting”.

  2. “we recommend that you angle the camera away from the bright light source when taking pictures.”

    Isn’t that the Apple rep politely saying that the owner was using their device the wrong way? Wouldn’t that make it “user error”? Apple fanboys. Sheesh.

  3. I’ve said it before, and I’ll say it again: the iPhone 5 – it’s birth-cry was the snickering of a hundred million Android users.

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