iPhone 5 scuffgate black

Apple’s Maps app may be an issue with some iPhone 5 users but it’s one that you can avoid by using another navigational app or just avoiding maps all together. But the iPhone 5 Scuffgate  is one that you can’t dismiss as easily because the scratches are always there to remind you that all is not right with your iPhone 5.

iPhone 5 scuffgate black

It’s understandable why a lot of iPhone 5 users are upset with Scuffgate. After all, they did just spend a hefty amoint of coin to get their hands on the latest Apple smartphone only to find out that the device is already covered with nicks and scratches out of the box. Even careful users out there have reported that their efforts are in vain because their iPhone 5 already looks like it’s been through a grinder after just a week of use. But what is Scuffgate exactly and what’s causing it the iPhone 5 to get scratched so easily?

What is Scuffgate?

Scuffgate is the creative name that people have given to the issue around the iPhone 5’s vulnerability to scuff marks. According to reports, 36% of users polled have reported that their black iPhone 5s are already scuffed before they even got it out of the box. There seems to be a lesser number of occurrences among white iPhone 5 users but the consensus at the moment is that it’s just not as noticeable because of the lighter color of the device.

The iPhone 5 Scuffgate doesn’t appear to be localized to any specific territories. Complaints are coming in from iPhone 5 users all over the globe and it’s clear that most of these units are already damaged even before they’ve had a chance to handle the device.

The issue has become so bad that there are sectors calling for a mass recall of the iPhone 5

What’s Causing Scuffgate?

The most likely culprit for Scuffgate is the material used in the iPhone 5’s casing — aluminum. The iPhone 5’s composition is very different from its predecessors, the iPhone 4 and the iPhone 4s, both of which had stainless steel and glass bodies. Apple decided to go with the aluminum for the iPhone 5 because that metal is lighter. The trade-off, however, is that your iPhone 5’s casing is also made of something that is much softer. To make it tougher, the aluminum is anodized. Here’s Extreme Tech’s explanation of the anodization process:

“In its base state, the surface of a piece of aluminium very rapidly forms aluminium oxide. Aluminium oxide makes the aluminium more resistant to wear and tear, among other additional benefits. The problem is, though, this natural oxide layer is very thin (on the order of a few nanometers). Anodization is a process that creates a much thicker layer of aluminium oxide (a few microns; a few thousand times thicker than normal oxidation). Anodization also tends to create a bumpy texture, which can then be used to apply paints/dyes (which don’t stick to raw aluminium).”

Anodization does make aluminum tougher but it doesn’t make it that tough. Another piece of metal or a rough surface would be enough to remove the extra layer provided by the process. Another layer, such as sealant or lacquer, is normally applied to make the material less susceptible to damage. Unfortunately, that does not seem to be the case with the iPhone 5 and, we assume, it ends up getting scuffed while still in the factory production lines.

If that is indeed the case,the question now though is how did these phones get past QC checks? That’s one mystery that only Apple can answer at this point.

How To Deal With Scuffgate

According to some users, Apple is willing to replace damaged iPhone 5 units. We suggest though that you don’t waste any time and do so before stricter policies are put in place.

If you’re fortunate enough to get a scratch-free iPhone 5 or have very few, tolerable scratches, the best thing to do is to get a good case that will keep your iPhone 5 from looking like crap after just a very short time. The problem with this solution though is that it’s such a shame to keep a sleek device all wrapped-up. That just seems like such a high price to pay to keep your iPhone 5 looking decent.

 

iPhone 5 Scuffgate Case

 

There you have it, the iPhone 5 Scuffgate explained. Have you experienced the iPhone 5 Scuffgate yourself? Do you think this is worse than Antenna-gate or other iPhone product launch issues?  Share your thoughts and your ways around Scuffgate in the comments below!

 

7 COMMENTS
  1. Crazy!!!! spending so much money on a lovely looking phone only to lock away its beauty in plastic case. You would have thought Apple would have tested the phones BEFORE they produced them in there millions.

  2. What about future production? Are they going to change casing material? I think they should change casing material as well as their CEO.

  3. Is this news true? how can one of the market leaders miss out such an important factor while designing iPhone 5, so I think this is just rumored. There are many fake pictures of iPhone 5 with scratches on Google so why spreading all this??!

  4. My black iPhone 5 had that exact same scratch as you see on the picture in this article when I first opened the box. I called Apple right away, after they transferred me about 5 times, I got a case number and they sent out a replacement right away. They didn’t even ask for a deposit. I got my replacement last Friday and sent the scratched one back today with the shipping label apple gave me. I also just got my replacement wrapped in ghost armor’s polyurethane film and bought an ultra low profile black aluminum metal frame. It covers the edges while you can still hold it with one hand.

  5. Yep, I’m sure you are happy now. Put a skin on it, put a case on it. Apple is great at making people happy to have a poor design. Here, have a rubber o-ring. Ooo I’m so happy my phone is fixed.

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