While met with much fanfare from Apple fanboys and fangirls around the world, the iPhone 4 has one glaring issue that has had people talking since its release: reception problems.

When the phone is held in a certain way it loses its signal, causing connection problems and often causing dropped calls. Late last week a email from Steve Jobs to a customer was posted suggesting they simply stop holding the phone in the way that causes the issue. A generic email has gone out to many who have sent Jobs complaint letters stating:

Gripping any phone will result in some attenuation of its antenna performance, with certain places being worse than others depending on the placement of the antennas. This is a fact of life for every wireless phone. If you ever experience this on your iPhone 4, avoid gripping it in the lower left corner in a way that covers both sides of the black strip in the metal band, or simply use one of many available cases.

Today a new letter from Jobs to a customer has been made public. The newest email says “There is no reception issue. Stay Tuned.”

Many have suggested the reception issues are a software issue rather than a hardware one, making a fix possible with a simple software update.

Have any of you experienced reception issues with your iPhone 4?


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